Introduction
Welcome to Apoxyler, the ultimate digital marketplace and E-Commerce Hub. This Privacy Policy governs all three sectors of our platform:
Our Platform Ecosystem
- Game Horizon: Marketplace for games, software, and digital creations
- DigitalLibrary: Hub for ebooks, audiobooks, and educational content
- E-Commerce Hub: Digital dropshipping and marketplace services
By using any of Apoxyler's services, you agree to the collection and use of information in accordance with this policy. We're committed to transparency and giving you control over your personal data.
Why trust Apoxyler with your data?
Trust Indicators
- Industry-standard encryption for all data transmissions
- Regular security audits by independent third parties
- Clear data retention policies - we don't keep data longer than necessary
- Transparent operations - you can request your data anytime
- GDPR & CCPA compliant - meeting global privacy standards
Information We Collect
We collect different types of information depending on how you interact with our platform:
Note About Sensitive Data
We never store full credit card numbers. Payment information is processed through PCI-compliant third-party processors.
Personal Information
When you create an account or make transactions, we collect:
- Identity Data: Name, username, profile picture
- Contact Data: Email, phone number, shipping address
- Account Data: Preferences, settings, saved items
- Transaction Data: Purchase history, payment methods (partial)
Technical Information
Automatically collected when you use our services:
- Device Data: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Location Data: Country/city (approximate from IP)
Cookies & Tracking
We use cookies and similar technologies for:
- Essential site functionality
- Performance analytics
- Personalized content
View complete data collection table
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Account Information | Service delivery, account management | Contract |
| Transaction Data | Order processing, fraud prevention | Contract Legal |
| Usage Data | Service improvement, analytics | Consent Legitimate Interest |
| Marketing Data | Personalized offers, promotions | Consent |
How We Use Your Information
Your data helps us provide and improve our services while keeping the platform secure:
Our Data Philosophy
We practice data minimization - only collecting what we need, and purpose limitation - using data only for specified purposes.
Core Services
- Process transactions and deliver digital products
- Provide customer support and account management
- Verify identity and prevent fraudulent activity
Platform Improvement
- Analyze usage patterns to enhance user experience
- Develop new features and services
- Conduct research and testing
Communication
- Send service-related announcements
- Respond to inquiries and requests
- With consent: send marketing communications
See specific examples for each sector
Game Horizon
- Purchased games/software
- Track license usage for DRM purposes
- Show personalized game recommendations
DigitalLibrary
- Provide access to purchased ebooks/audiobooks
- Track reading progress across devices
- Recommend similar educational content
E-Commerce Hub
- Facilitate dropshipping transactions
- Calculate and distribute seller earnings
- Show trending products in your niche
Data Sharing & Disclosure
We don't sell your personal information. Limited sharing occurs in these circumstances:
Service Providers
Trusted partners who assist in platform operations:
- Payment processors (Razorpay)
- Cloud hosting providers (Hostinger)
- Customer support platforms
- Analytics and marketing services
Legal Requirements
We may disclose information when legally obligated to:
- Comply with court orders or legal processes
- Protect against legal liability
- Prevent or investigate fraud
Business Transfers
In events like mergers or acquisitions, user information may be transferred as a business asset.
View our third-party partners
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Transaction details, limited account info |
| Google Analytics | Usage analytics | Anonymized usage data |
| Amazon AWS | Cloud hosting | All platform data (encrypted) |
| SendGrid | Email delivery | Contact info, transactional content |
Data Security
We implement robust security measures to protect your information:
Our Security Measures
- Encryption: TLS 1.2+ for all data transmissions
- Access Controls: Strict role-based access to sensitive data
- Monitoring: 24/7 security monitoring and alerts
- Training: Regular security awareness for all staff
Account Protection
- Password hashing with bcrypt
- Session timeout after inactivity
Payment Security
- PCI-DSS compliant payment processors
- Tokenization for recurring payments
- Fraud detection systems
Security tips for your account
Enhance Your Account Security
- Use a unique, complex password for Apoxyler
- Enable two-factor authentication in account settings
- Regularly review connected devices and active sessions
- Be cautious of phishing attempts - we'll never ask for your password
- Log out after using shared devices
Your Rights & Choices
You have control over your personal information:
Regional Regulations
Depending on your location, you may have additional rights under:
- GDPR (EU/EEA)
- CCPA/CPRA (California)
- LGPD (Brazil)
- PIPEDA (Canada)
Access & Portability
- Request a copy of your personal data
- Receive data in a machine-readable format
Correction & Deletion
- Update inaccurate or incomplete information
- Request deletion of personal data (with exceptions)
Objections & Restrictions
- Opt-out of marketing communications
- Object to certain processing activities
- Request restriction of data processing
How to exercise your rights
Managing Your Data
You can exercise most rights directly through your account settings:
- Go to Account Settings → Privacy Center
- Select the right you wish to exercise
- Follow the guided process
For requests not available in settings or if you need assistance, contact our Privacy Team at privacy@apoxyler.com.
Children's Privacy
Apoxyler is not directed at children under 13 (or 16 in some regions):
Age Restrictions
We do not knowingly collect personal information from children without verifiable parental consent.
- Accounts require age verification during signup
- Parents can request review or deletion of child's data
- Educational content may have different age guidelines
If you believe we have collected information from a child inappropriately, please contact us immediately.
International Data Transfers
As a global platform, your data may be transferred and processed worldwide:
Transfer Mechanisms
We use approved safeguards for international data transfers:
- EU-US Data Privacy Framework
- Standard Contractual Clauses
- Binding Corporate Rules where applicable
Our primary data centers are located in the United States, European Union, and Singapore, with backups in other secure locations.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements:
- Significant changes will be notified via email or prominent notice
- Continued use after changes constitutes acceptance
- We'll provide historical versions for comparison
Check the "Last Updated" date at the top of this policy to know when it was last revised.
Contact Us
For privacy-related questions or to exercise your rights:
Privacy Team
Email: teamapoxyler@gmail.com
Mail: Apoxyler Privacy Office, ITI Chowk-Budhwari Rd, Korba, Chhattisgarh, India
Response Time: We aim to respond within 48 hours for most requests.
For general inquiries, please use our contact form.
Return & Refund Policy
Our policy for digital products and services:
Digital Product Considerations
Due to the nature of digital content, returns may be limited to:
- Defective or non-functional files
- Incorrect product delivery
- Unauthorized purchases
Refund Eligibility
- Games/Software: 14-day refund if not downloaded/activated
- Digital Content: Case-by-case for defective files
- Boost Services: Non-refundable once applied
Process
- Contact support within eligibility period
- Provide order details and reason
- We'll review and respond within 3 business days
- Approved refunds processed to original payment method
Sector-specific refund details
Game Horizon
- No refunds after game key activation
- Technical issues may qualify for replacement
DigitalLibrary
- Partial refunds possible for defective ebooks
- No refunds after 10% content consumption
E-Commerce Hub
- Digital product rules apply
- Physical goods follow seller's policies